Privacy Policy

PRIVACY POLICY 

Effective Date: June 10, 2021

 

Remedy Drinks USA, LLC (“Remedy Drinks”, “we”, “us”, or “our”) is committed to keeping your personally-identifiable information secure.  This Privacy Policy (this “Privacy Policy”) applies to our website (collectively, our “Sites”) and explains the types of information we may collect from you or that you may provide to use when you visit the Sites and how this information is collected, used, and disclosed by Remedy Drinks.

By accessing or using any of our Sites, you agree to the terms of this Privacy Policy. If you do not wish to agree to these terms, you must not use our Sites.  Remedy Drinks reserves the right to update or modify this Privacy Policy at any time.  Your continued use of our Sites after we make changes is deemed to be acceptance of those changes, so please check back from time to time so you are aware of any changes or updates to the Privacy Policy.

 

COVERED INFORMATION

This Privacy Policy applies to information we collect:

  • on our Sites;
  • in emails, texts, and other electronic messages between you and Remedy Drinks; and
  • when you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this Privacy Policy.

This Policy, does not, however, apply to information collected by:

  • us offline or through any means other than as set forth above; or
  • any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from any of our Sites.

 

TYPES OF INFORMATION COLLECTED

Personal Information

On our Sites, we may collect certain personally-identifiable information about our online visitors. Personally-identifiable information relates to an individual consumer – for example, name, address, telephone number, e-mail address and any other identifier by which you may be contacted online or offline (collectively, “personal information”).  We don’t require you to register or provide personal information to view our Sites or access much of its content.  We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us. We collect personal information directly from you when you fill in forms on our Sites, including personal and payment information provided at the time you place an order through any of our Sites, subscribe to our email list, enter any contests, sweepstakes or games we may be promoting through our Sites or contact us for any reason.  Without limiting the forgoing, the information we collect directly from you may also include records and copies of your correspondence (including email addresses) with us, your responses to surveys that we might ask you to complete for research purposes, and details of transactions you carry out through our Sites and of the fulfillment of your orders.

You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of our Sites or transmitted to other users of our Sites or third parties (collectively, “User Contributions”), for example, when you post a review about our products. Please be aware that your User Contributions are available to the general public and therefore are posted on our Sites and transmitted to others at your own risk, as we cannot control the actions of other users of our Sites who will have access to your User Contributions.  Therefore, we cannot and do not guarantee that your User Contributions will not be viewed and/or used by unauthorized persons.

Location

When you use our Sites, we may receive information about your location in order to provide location-based services, such as locating retailers that carry our products.  We will only collect precise geo-location information with your consent; however, some services or features may not function properly without this information.

Aggregated and Non-Personal Information

We collect certain aggregated information from our users when they visit our Sites.  Aggregated information does not relate to a single, identifiable visitor. It tells us how many users visited our Sites or the pages accessed.

We also collect certain non-personal information when you visit our Sites. Non-personal information is about you but individually does not identify you personally, such as information that relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, your household or device.  Without limiting the generally of the foregoing, non-personal information we collect includes information about your internet connection, the equipment you use to access our Sites, and usage details.

 

INFORMATION COLLECTED THROUGH AUTOMATIC DATA COLLECTION TECHNOLOGIES

We collect information automatically through data collection technologies operated by our third-party service providers we have engaged to provide certain services on our Sites, each as explained below.  By collecting this information, we learn how to best tailor our Sites to our visitors, including by enabling us to estimate our audience size and usage patterns, store information about our users’ individual preferences, which allows us to customize our Sites according to our users’ individual interests and speed up our users’ searches, and recognize our users when they return to our Sites.

We, or third-party service providers, also may use these technologies to collect information about your online activities over time and across third-party websites or other online services. Please see the Choices About How We Use and Disclose Your Information section below for information on how you can opt out of targeted advertisements on our Sites.  Your browser or device may include “Do Not Track” functionality. Our information collection, disclosure practices, and the choices that we provide, will continue to operate as described in this Privacy Policy, whether or not a Do Not Track signal is received.

Like many websites, we use tracking technologies such as cookies, web beacons, and similar technologies to record your preferences, track the use of our Websites, and measure exposure to our online advertisements. We may also use these technologies to monitor traffic, improve the Websites, and make it easier to use and more relevant. Most web browsers automatically accept cookies but, if you prefer, you can usually modify your browser setting to disable or reject cookies. In addition, you may also render some web beacons unusable by rejecting or removing their associated cookies. If you delete your cookies or if you set your browser to decline cookies, some features of the Websites may not work or may not work as designed.


INFORMATION COLLECTED BY THIRD PARTIES

We receive certain information about our users from data collected by the following third parties:

  • Magento – collects personal information used by us for customer service.
  • Amazon – collects information about our users to fulfill, ship, process payments for orders, and for other purposes.
  • Dotdigital – collects information about our users that we use to coordinate our multi-channel marketing campaigns.
  • Google Analytics – collects information about our users over time and across third-party websites or online services to help us learn about who visits our site, where in the world they are located, and the third-party websites they are looking at.
  • Facebook – collects information about our users over time and across third-party websites for remarketing purposes.

 

USE AND DISCLOSURE OF INFORMATION WE COLLECT

By Remedy Drinks

We use information that we collect about you or that you provide to us, including any personal information: 

  • to present our Sites and their contents to you;
  • to provide you with information, products, or services that you request from us;
  • to fulfill any other purpose for which you provide it;
  • to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
  • to notify you about changes to our Sites or any products or services we offer or provide though them;
  • to allow you to participate in interactive features on our Sites;
  • to provide you with notices about your account and/or subscription on our Sites;
  • in any other way we may describe when you provide the information; and
  • for any other purpose with your consent, including to contact you about our products and services that may be of interest to you and other direct marketing services.

We may disclose aggregated or de-identified information about our users without restriction. In addition, we may disclose personal information that we collect or you provide as described in this Policy:

  • to our subsidiaries and affiliates;
  • to contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them;
  •  to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our equity or assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information about our Sites’ users is among the assets transferred;
  • to fulfill the purpose for which you provide it;
  • for any other purpose disclosed by us when you provide the information; and
  • with your consent.

We may also disclose your personal information:

  • to comply with any court order, law, or legal process, including to respond to any government or regulatory request;
  • to enforce or apply our Terms of Service or any other agreement, including for billing and collection purposes; or
  • if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Remedy Drinks, our customers, or others.

By Third Parties

Certain third parties are integrated into our Sites and they may have their own privacy policies applicable the information we are required to provide to them to enable them to provide the services we request.  For more information about how:

Note that in addition to using the information collected through our Sites to provide the services we request, third-party service providers operating certain content or applications on our Sites may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Sites, which may be associated with your personal information, or to collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.  We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.  For additional information about how you can opt out of receiving targeted advertising from many providers, see the Choices About How We Use and Disclose Your Information section below.

Also note that certain service providers may be located in or have facilities that are located in different jurisdictions. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. 

Please also keep in mind that you leave our Sites or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Terms of Service, even if you accessed the third-party website through a link on one of our Sites.

 

CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our Sites may become inaccessible or cease to function properly.

Promotional Offers

If you receive communications from us to promote our products or services, you can opt-out by clicking on the “unsubscribe” link in our emails. This opt out does not apply to transactional or relationship-related emails from us, such as information about the status of your order, a response to your request for information, or legal notices.

Targeted Advertising.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can learn more about the options available to limit these third parties’ use of your information by visiting the websites for the Network Advertising Initiative and the Digital Advertising Alliance, as well as Facebook.  Similarly, you can learn about your options to opt-out of mobile app tracking by certain advertising networks through your device settings. For more information about how to change these settings, see the support information for Apple, Android or Windows devices.

California residents may have additional personal information rights and choices. Please see Your California Privacy Rights below for more information.

Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to this designated email address: contact.us@remedydrinks.com. However, please know we do not currently sell data triggering Nevada’s opt-out requirements.

 

THIRD PARTY LINKS

Occasionally, at our discretion, we may include or offer third-party products or services on our Sites.  These third-party sites have separate and independent privacy policies.  We therefore have no responsibility or liability for the content and activities of such linked sites.  Nevertheless, we value and seek to protect the integrity of our Sites and welcome any feedback about third-party links.

 

CHILDREN’S GUIDELINES

Our Sites are not intended for children under 13 years of age. No one under the age of 13 may provide any information to or on our Sites. We do not knowingly collect personal information from children under the age of 13. If you are under 13, do not use or provide any information on any of our Sites or through any of their features, register on any of our Sites, make any purchases through any of our Sites, use any of the interactive or public comment features of any of our Sites, or provide any information about yourself to us. If we learn we have collected or received personal information from a child under the age of 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at contact.us@remedydrinks.com.

 

YOUR CALIFORNIA PRIVACY RIGHTS

If you are a California resident and customer, California law permits you to request certain information regarding the disclosure of your information about you by us and our related companies to third parties for the third parties' direct marketing purposes. To make such a request, please send your request to contact.us@remedydrinks.com.  We are not currently subject to the California Consumer Privacy Act.  If that changes, an additional notice related to those California-specific rights will be posted here.

 

ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION

If you have created an account on our Sites, you can review and change the personal information that you have submitted to create an account at any time by logging into your account and visiting your account profile page.  You may also send us an email at contact.us@remedydrinks.com to request access to, correct or delete any personal information that is associated with your account. However, note that we cannot delete your personal information except by also deleting your account. Also note that, we reserve the right to refuse to accommodate a request to change a user’s personal information if we believe the change would violate any law or legal requirement, cause the information to be incorrect, or prevent us from exercising or enforcing our legal rights or obligations.  You will not be permitted to examine information related to any other person or entity.  You may be required to provide us with sufficient information to verify your identity prior to accessing any records containing information about you.

Users who post User Contributions on our Sites may email us at contact.us@remedydrinks.com to request that we delete any of your User Contributions.  However, even if your User Contributions are deleted from our Sites, copies of your User Contributions may nonetheless remain viewable in cached and archived page copied or stored by other users.  Proper access and use of information provided through User Contributions is governed by our Terms of Service.

California residents may have additional personal information rights and choices. Please see Your California Privacy Rights above for more information.

 

DATA SECURITY

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.  However, the safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of any of our Sites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of our Sites. The information you share in public areas may be viewed by any user of our Sites.

Also please keep in mind that unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Sites. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our Sites.

 

HOW TO CONTACT US

If you have any questions about this Privacy Policy, you can contact us at: contact.us@remedydrinks.com.

 

All rights reserved.